I read a great post from Thomas Nelson’s CEO Michael Hyatt this morning.
It relates his experience on going to see two movies that were…well… underwhelming from his perspective.
He relates how “Good is not Good enough”. And how to think through going from Good to WOW in the service you provide.
His thoughts are very useful for me, being someone who provides a service to clients!
A great read!
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Other Posts you might enjoy:
33 Things, 33 Years
Regaining Passion in Your Life
Learning Customer Service from a Fast Food Visit
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